Delivery

We deliver Monday to Saturday in the UK, and are closed on Bank Holidays. We'll do our best to get your order to you on the same day if needed. If you have a specific delivery date in mind, please let us know. 

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Do note that we can't guarantee timed deliveries, except for funeral tributes and weddings. If you have an emergency order, please give us a call.

 

To ensure your order arrives smoothly, please double-check that you've entered the full address details, including the correct postcode. Also, include your daytime contact telephone number or email address. This way, we can reach out to you if there are any issues with delivery.

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Commitment

Our deliveries are made once, and if the recipient isn't home, we'll leave a note explaining that the flowers/plant are waiting for them at our shop. If a neighbour is available, we'll try to leave the delivery with them, providing they're willing to take responsibility. 

 

If the recipient is unable to collect their order, we'll arrange a new delivery date at our earliest convenience. Please note that we're not responsible for any theft or damage to flowers, plants, or sundries if left unattended.

 

We do our best to deliver your order on the date you requested. However, in rare cases, this might not be possible. If this happens, we'll let you know as soon as we can and work with you to find a solution, whether that's making alternative arrangements or giving you a full refund.

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If we're delivering to a business location like an office, hospital, airport, hotel, or ship, we'll consider the delivery complete when someone authorized to receive packages signs for it.